Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 04, 2023 - 16:00 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Apr 04, 2023 - 15:54 UTC
Scheduled
We expect that On Demand Recovery and On Demand Migration will be unavailable while we are improving the product as follows:
On Demand Recovery: Customers of On Demand Recovery will not be able to access the portal to view backup status and statistics, perform restore operations or view differences for approximately 15 minutes during the 2 hour maintenance window. All configured backup jobs will continue per normal during maintenance.
On Demand Migration: Customers of On Demand Migration will not be able to access their migration projects for approximately 15 minutes during the 2 hour maintenance window. All running migration jobs will be paused by the backend during maintenance and resume automatically after completing the software update.
Unfortunately, we cannot provide customers with an exact time window when organizations will be unavailable during the maintenance.
There is no action required for On Demand customers.
We apologize for the inconvenience this issue may cause.
Posted Mar 07, 2023 - 16:00 UTC
This scheduled maintenance affected: Migration for Email and Public Folders (Australia Region, Canada Region), Migration for Microsoft Teams and Office 365 Groups (Australia Region, Canada Region), Migration for SharePoint (Australia Region, Canada Region), Migration for OneDrive (Australia Region, Canada Region), Migration Desktop Update Agent (Australia Region, Canada Region), Recovery (Australia Region, Canada Region), and Migration Hybrid Content Matrix (Australia Region, Canada Region).