COVID-19
Identified - Due to COVID-19 related capacity restraints applied by Microsoft, we are experiencing some resource limitation that could affect our ability to meet our service obligations to you. Microsoft has attributed their restraints to their prioritization of services to first responders, health and emergency management services, critical government infrastructure organizational use, and ensuring remote workers stay up and running with the core functionality of Teams.

Please see Microsoft Azure's post for additional information: https://azure.microsoft.com/en-us/blog/our-commitment-to-customers-and-microsoft-cloud-services-continuity/
May 7, 17:00 UTC
Audit Operational
US Region Operational
Australia Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
Group Management Operational
US Region ? Operational
Australia Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
License Management Operational
US Region Operational
Australia Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
Migration for Email and Public Folders Operational
US Region ? Operational
Australia Region ? Operational
Canada Region Operational
EU Region ? Operational
UK Region Operational
Migration for OneDrive Operational
US Region Operational
Australia Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
Migration for SharePoint Operational
US Region Operational
Australia Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
Migration for Microsoft Teams and Office 365 Groups Operational
US Region Operational
Australia Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
Recovery Operational
US Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
Recovery for Microsoft Teams Operational
US Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
On Demand Portal Operational
US Region Operational
Canada Region Operational
EU Region Operational
Australia Region Operational
UK Region Operational
Backend services Operational
Identity Service ? Operational
Subscription Service ? Operational
Notification Service Operational
US Region Operational
Australia Region Operational
Canada region Operational
EU Region Operational
UK Region Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On Demand Improvement with Downtime Mar 2, 16:00-18:30 UTC
We expect that On Demand Audit will be unavailable for up to ninety (90) minutes while we are improving the product. Customers will not be able to perform searches, receive alerts, or configure On Demand Audit. Customers will not have access to updated data in their Dashboards or Visualizations until On Demand Audit is available.
Posted on Feb 2, 16:02 UTC
On Demand Improvement Mar 4, 08:00-10:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Feb 4, 09:02 UTC
On Demand Improvement Mar 4, 16:00-18:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Feb 4, 16:04 UTC
On Demand Improvement Mar 9, 08:00-10:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Feb 9, 09:02 UTC
On Demand Improvement with Downtime Mar 9, 16:00-18:30 UTC
We expect that On Demand Audit will be unavailable for up to ninety (90) minutes while we are improving the product. Customers will not be able to perform searches, receive alerts, or configure On Demand Audit. Customers will not have access to updated data in their Dashboards or Visualizations until On Demand Audit is available.
Posted on Feb 9, 16:02 UTC
On Demand Improvement Mar 11, 08:00-10:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Feb 11, 09:00 UTC
On Demand Improvement Mar 11, 16:00-18:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Feb 11, 16:02 UTC
On Demand Improvement Mar 16, 08:00-10:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Feb 16, 09:02 UTC
On Demand Improvement with Downtime Mar 16, 16:00-18:30 UTC
We expect that On Demand Audit will be unavailable for up to ninety (90) minutes while we are improving the product. Customers will not be able to perform searches, receive alerts, or configure On Demand Audit. Customers will not have access to updated data in their Dashboards or Visualizations until On Demand Audit is available.
Posted on Feb 16, 16:01 UTC
On Demand Improvement Mar 18, 08:00-10:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Feb 18, 09:03 UTC
On Demand Improvement Mar 18, 16:00-18:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Feb 18, 16:02 UTC
On Demand Improvement Mar 23, 08:00-10:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Feb 23, 09:02 UTC
On Demand Improvement with Downtime Mar 23, 16:00-18:30 UTC
We expect that On Demand Audit will be unavailable for up to ninety (90) minutes while we are improving the product. Customers will not be able to perform searches, receive alerts, or configure On Demand Audit. Customers will not have access to updated data in their Dashboards or Visualizations until On Demand Audit is available.
Posted on Feb 23, 16:02 UTC
On Demand Improvement Mar 25, 08:00-10:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Feb 25, 09:01 UTC
On Demand Improvement Mar 25, 16:00-18:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Feb 25, 16:02 UTC
On Demand Improvement Mar 30, 08:00-10:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Mar 2, 09:02 UTC
Past Incidents
Mar 2, 2021
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Mar 2, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 08:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Feb 2, 09:01 UTC
Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Feb 25, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 16:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Jan 28, 16:02 UTC
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Feb 25, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 08:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Jan 28, 09:01 UTC
Feb 24, 2021

No incidents reported.

Feb 23, 2021
On Demand Improvement with Downtime
Completed - The scheduled maintenance has been completed.
Feb 23, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 16:02 UTC
Scheduled - We expect that On Demand Audit will be unavailable for up to ninety (90) minutes while we are improving the product. Customers will not be able to perform searches, receive alerts, or configure On Demand Audit. Customers will not have access to updated data in their Dashboards or Visualizations until On Demand Audit is available.
Jan 26, 16:02 UTC
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Feb 23, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 08:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Jan 26, 09:00 UTC
Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021
On Demand Recovery Manager [Europe]
Resolved - This incident has been resolved.
The Cloud provider restored the critical functionality
Feb 20, 04:17 UTC
Update - We are continuing to investigate this issue.
Feb 20, 04:16 UTC
Update - Our cloud provider has potentially identified an issue, and are investigating
Feb 20, 01:15 UTC
Investigating - We have identified an issue with jobs running in the European region and are working with the Cloud Provider to resolve.
Feb 19, 22:32 UTC
Feb 19, 2021
Production Incident - On Demand Migration Impacted
Resolved - This incident has been resolved.
Feb 19, 17:21 UTC
Update - We are continuing to investigate this issue.
Feb 19, 16:38 UTC
Investigating - We are aware of a potential issue that may impact some On Demand Migration customers when creating a resource task. For some customers the task may not get created and executed.

An investigation is currently underway and we will report back soon.
Feb 19, 16:35 UTC
Feb 18, 2021
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Feb 18, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 16:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Jan 21, 16:01 UTC
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Feb 18, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 08:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Jan 21, 09:01 UTC
Feb 17, 2021

No incidents reported.

Feb 16, 2021
On Demand Improvement with Downtime
Completed - The scheduled maintenance has been completed.
Feb 16, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 16:00 UTC
Scheduled - We expect that On Demand Audit will be unavailable for up to ninety (90) minutes while we are improving the product. Customers will not be able to perform searches, receive alerts, or configure On Demand Audit. Customers will not have access to updated data in their Dashboards or Visualizations until On Demand Audit is available.
Jan 19, 16:00 UTC
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Feb 16, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 08:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Jan 19, 09:00 UTC
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