All Systems Operational
Recovery Operational
US Region Operational
Canada Region Operational
EU Region Operational
Migration Operational
US Region ? Operational
Canada Region Operational
EU Region ? Operational
Australia Region ? Operational
Audit Operational
US Region Operational
EU Region Operational
Group Management Operational
US Region ? Operational
License Management Operational
US Region Operational
Canada Region Operational
EU Region Operational
Australia Region Operational
Backend services Operational
Identity Service ? Operational
Subscription Service ? Operational
On Demand Operational
US Region Operational
Canada Region Operational
EU Region Operational
Australia Region Operational
Notification Service Operational
US Region Operational
EU Region Operational
Australia Region Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On Demand Improvement Feb 25, 09:00-11:00 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Jan 28, 09:00 UTC
On Demand Improvement Feb 25, 16:00-18:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Jan 28, 17:01 UTC
On Demand Improvement Feb 27, 16:00-18:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Jan 30, 17:01 UTC
On Demand Improvement Mar 3, 09:00-11:00 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Feb 4, 09:01 UTC
On Demand Improvement Mar 3, 16:00-18:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Feb 4, 17:01 UTC
On Demand Improvement Mar 5, 16:00-18:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Feb 6, 17:00 UTC
On Demand Improvement Mar 10, 09:00-11:00 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Feb 11, 09:01 UTC
On Demand Improvement Mar 10, 16:00-18:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Feb 11, 17:00 UTC
On Demand Improvement Mar 12, 16:00-18:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Feb 13, 17:01 UTC
On Demand USA Software Update on Mar 14, 2020 Mar 14, 14:00-20:00 UTC
Quest On Demand will be undergoing a software update at 12:00pm EST on Saturday, March 14, 2020.

This update includes downtime which will render all of the On Demand products in the United States offline for up to 6 hours.


How does this affect me?

During this scheduled downtime, customers of On Demand products, in the United States, will not be able to login to the On Demand Portal.

During the offline period it will not be possible to start new jobs in the On Demand Migration and On Demand Recovery modules. All jobs that are in progress or scheduled to start will resume or begin after this offline period is complete.

On Demand Audit alerts that have been configured will be paused during this offline period, but will resume once the offline period has ended.
Posted on Feb 19, 21:34 UTC
On Demand Improvement Mar 17, 09:00-11:00 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Feb 18, 09:00 UTC
On Demand Improvement Mar 17, 16:00-18:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Feb 18, 17:01 UTC
On Demand Improvement Mar 19, 16:00-18:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Feb 20, 17:02 UTC
Past Incidents
Feb 24, 2020

No incidents reported today.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Feb 20, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 16:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Jan 23, 17:01 UTC
Feb 19, 2020

No incidents reported.

Feb 18, 2020
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Feb 18, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 16:00 UTC
Scheduled - We expect that On Demand Audit will be unavailable for up to ninety (90) minutes while we are improving the product. Customers will not be able to perform searches, receive alerts, or configure On Demand Audit. Customers will not have access to updated data in their Dashboards or Visualizations until On Demand Audit is available.
Jan 21, 17:00 UTC
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Feb 18, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 09:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Jan 21, 09:02 UTC
Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Feb 13, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 16:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Jan 16, 17:01 UTC
Feb 12, 2020

No incidents reported.

Feb 11, 2020
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Feb 11, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 16:00 UTC
Scheduled - We expect that On Demand Audit will be unavailable for up to ninety (90) minutes while we are improving the product. Customers will not be able to perform searches, receive alerts, or configure On Demand Audit. Customers will not have access to updated data in their Dashboards or Visualizations until On Demand Audit is available.
Jan 14, 17:02 UTC
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Feb 11, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 09:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Jan 14, 09:06 UTC
Feb 10, 2020

No incidents reported.

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