COVID-19
Identified - Due to COVID-19 related capacity restraints applied by Microsoft, we are experiencing some resource limitation that could affect our ability to meet our service obligations to you. Microsoft has attributed their restraints to their prioritization of services to first responders, health and emergency management services, critical government infrastructure organizational use, and ensuring remote workers stay up and running with the core functionality of Teams.

Please see Microsoft Azure's post for additional information: https://azure.microsoft.com/en-us/blog/our-commitment-to-customers-and-microsoft-cloud-services-continuity/
May 7, 17:00 UTC
Audit Operational
US Region Operational
EU Region Operational
Canada region Operational
UK region Operational
Australia Region Operational
Group Management Operational
US Region ? Operational
Canada region Operational
EU region Operational
UK region Operational
Australia Region Operational
License Management Operational
US Region Operational
Canada Region Operational
EU Region Operational
Australia Region Operational
UK Region Operational
Migration Operational
US Region ? Operational
Canada Region Operational
EU Region ? Operational
Australia Region ? Operational
UK region Operational
Migration for Email Operational
AU Region Operational
CA Region Operational
EU region Operational
Singapore Region Operational
South Africa Region Operational
US Region Operational
Migration for Microsoft Teams Operational
Australia Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
US Region Operational
Migration for OneDrive Operational
Australia Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
US Region Operational
Migration for SharePoint Operational
Australia Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
US Region Operational
Recovery Operational
US Region Operational
Canada Region Operational
EU Region Operational
UK region Operational
On Demand Portal Operational
US Region Operational
Canada Region Operational
EU Region Operational
Australia Region Operational
UK Region Operational
Backend services Operational
Identity Service ? Operational
Subscription Service ? Operational
Notification Service Operational
US Region Operational
EU Region Operational
Australia Region Operational
Canada region Operational
UK region Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On Demand Improvement Sep 24, 16:00-18:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Aug 27, 16:01 UTC
On Demand Improvement Sep 29, 09:00-11:00 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Sep 1, 09:01 UTC
On Demand Improvement with Downtime Sep 29, 16:00-18:30 UTC
We expect that On Demand Audit will be unavailable for up to ninety (90) minutes while we are improving the product. Customers will not be able to perform searches, receive alerts, or configure On Demand Audit. Customers will not have access to updated data in their Dashboards or Visualizations until On Demand Audit is available.
Posted on Sep 1, 16:00 UTC
On Demand Improvement Oct 1, 16:00-18:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Sep 3, 16:02 UTC
On Demand Improvement Oct 6, 09:00-11:00 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Sep 8, 09:01 UTC
On Demand Improvement with Downtime Oct 6, 16:00-18:30 UTC
We expect that On Demand Audit will be unavailable for up to ninety (90) minutes while we are improving the product. Customers will not be able to perform searches, receive alerts, or configure On Demand Audit. Customers will not have access to updated data in their Dashboards or Visualizations until On Demand Audit is available.
Posted on Sep 8, 16:01 UTC
On Demand Improvement Oct 8, 16:00-18:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Sep 10, 16:02 UTC
On Demand Improvement Oct 13, 09:00-11:00 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Sep 15, 09:03 UTC
On Demand Improvement with Downtime Oct 13, 16:00-18:30 UTC
We expect that On Demand Audit will be unavailable for up to ninety (90) minutes while we are improving the product. Customers will not be able to perform searches, receive alerts, or configure On Demand Audit. Customers will not have access to updated data in their Dashboards or Visualizations until On Demand Audit is available.
Posted on Sep 15, 16:02 UTC
On Demand Improvement Oct 15, 16:00-18:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Sep 17, 16:01 UTC
On Demand Improvement Oct 20, 09:00-11:00 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Sep 22, 09:00 UTC
On Demand Improvement with Downtime Oct 20, 16:00-18:30 UTC
We expect that On Demand Audit will be unavailable for up to ninety (90) minutes while we are improving the product. Customers will not be able to perform searches, receive alerts, or configure On Demand Audit. Customers will not have access to updated data in their Dashboards or Visualizations until On Demand Audit is available.
Posted on Sep 22, 16:00 UTC
Past Incidents
Sep 23, 2020

No incidents reported today.

Sep 22, 2020
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Sep 22, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 16:00 UTC
Scheduled - We expect that On Demand Audit will be unavailable for up to ninety (90) minutes while we are improving the product. Customers will not be able to perform searches, receive alerts, or configure On Demand Audit. Customers will not have access to updated data in their Dashboards or Visualizations until On Demand Audit is available.
Aug 25, 16:00 UTC
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Sep 22, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 09:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Aug 25, 09:01 UTC
Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020
On Demand Migration issues in Canada
Resolved - This incident has been resolved. If any tasks were interrupted they can be restarted.
Sep 18, 23:35 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 18, 21:40 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 18, 21:31 UTC
Update - We are continuing to investigate this issue.
Sep 18, 20:29 UTC
Update - We are continuing to investigate this issue.
Sep 18, 20:27 UTC
Investigating - We are investaging reports of migration tasks failing in the Canada region.
Sep 18, 20:16 UTC
Sep 17, 2020
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Sep 17, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 16:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Aug 20, 16:02 UTC
Sep 16, 2020
On Demand Recovery backup delay
Resolved - This incident has been resolved.
Sep 16, 18:13 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 16, 09:21 UTC
Update - We are still working with our provider for a solution.
Sep 13, 11:40 UTC
Update - We are continuing to work on a fix for this issue.
Sep 12, 11:42 UTC
Identified - On Demand Recovery is operating in an impaired state, where backup jobs are running long or not completing for a known set of US customers. We have identified the issue and are working with our provider for solution.
Sep 12, 09:17 UTC
Sep 15, 2020
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Sep 15, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 16:00 UTC
Scheduled - We expect that On Demand Audit will be unavailable for up to ninety (90) minutes while we are improving the product. Customers will not be able to perform searches, receive alerts, or configure On Demand Audit. Customers will not have access to updated data in their Dashboards or Visualizations until On Demand Audit is available.
Aug 18, 16:02 UTC
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Sep 15, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 09:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Aug 18, 09:03 UTC
Sep 14, 2020
3rd Party Service Outage Impacting On Demand Services in UK Region
Resolved - This incident has been resolved.
Sep 14, 21:41 UTC
Update - We are continuing to work on a fix for this issue.
Sep 14, 17:17 UTC
Update - We are continuing to work on a fix for this issue.
Sep 14, 14:24 UTC
Identified - Customers may experience issues when using the On Demand portal and services.
We are experiencing outages in a third party service and are working to resolve this as soon as possible.
We will update this incident with more details as they become available.
Sep 14, 14:18 UTC
Sep 13, 2020
Sep 12, 2020
Sep 11, 2020
On Demand Audit is operating in an impaired state.
Completed - The scheduled maintenance has been completed.
Sep 11, 17:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 16:15 UTC
Scheduled - On Demand Audit is operating in an impaired state. We are expecting that On Demand Audit will be unavailable for approximately 1 hour while we implement the fix.
Sep 11, 16:03 UTC
Sep 10, 2020
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Sep 10, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 16:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Aug 13, 16:01 UTC
Sep 9, 2020

No incidents reported.

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