COVID-19
Identified - Due to COVID-19 related capacity restraints applied by Microsoft, we are experiencing some resource limitation that could affect our ability to meet our service obligations to you. Microsoft has attributed their restraints to their prioritization of services to first responders, health and emergency management services, critical government infrastructure organizational use, and ensuring remote workers stay up and running with the core functionality of Teams.

Please see Microsoft Azure's post for additional information: https://azure.microsoft.com/en-us/blog/our-commitment-to-customers-and-microsoft-cloud-services-continuity/
May 7, 17:00 UTC
Audit Operational
US Region Operational
Australia Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
Group Management Operational
US Region ? Operational
Australia Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
License Management Operational
US Region Operational
Australia Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
Migration for Active Directory Operational
US Region Operational
Australia Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
Migration for Email and Public Folders Operational
US Region ? Operational
Australia Region ? Operational
Canada Region Operational
EU Region ? Operational
UK Region Operational
Migration for OneDrive Operational
US Region Operational
Australia Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
Migration for SharePoint Operational
US Region Operational
Australia Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
Migration for Microsoft Teams and Office 365 Groups Operational
US Region Operational
Australia Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
Recovery Operational
US Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
Recovery for Microsoft Teams Operational
US Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
On Demand Portal Operational
US Region Operational
Canada Region Operational
EU Region Operational
Australia Region Operational
UK Region Operational
Backend services Operational
Identity Service ? Operational
Subscription Service ? Operational
Notification Service Operational
US Region Operational
Australia Region Operational
Canada region Operational
EU Region Operational
UK Region Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On Demand Improvement Jun 22, 08:00-10:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Jun 2, 13:47 UTC
On Demand Improvement with Downtime Jun 22, 16:00-18:30 UTC
We expect that On Demand Audit will be unavailable for up to two (2) hours while we are improving the product. Customers will not be able to perform searches, receive alerts, or configure On Demand Audit. Customers will not have access to updated data in their Dashboards or Visualizations until On Demand Audit is available.
Posted on May 25, 16:00 UTC
On Demand Improvement Jun 24, 08:00-10:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Jun 2, 13:44 UTC
On Demand Improvement Jun 24, 16:00-18:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on May 27, 16:00 UTC
On Demand Improvement Jun 29, 08:00-10:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Jun 2, 13:48 UTC
On Demand Improvement with Downtime Jun 29, 16:00-18:30 UTC
We expect that On Demand Audit will be unavailable for up to two (2) hours while we are improving the product. Customers will not be able to perform searches, receive alerts, or configure On Demand Audit. Customers will not have access to updated data in their Dashboards or Visualizations until On Demand Audit is available.
Posted on Jun 1, 16:00 UTC
On Demand Improvement Jul 1, 08:00-10:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Jun 3, 09:00 UTC
On Demand Improvement Jul 1, 16:00-18:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Jun 3, 16:00 UTC
On Demand Improvement Jul 6, 08:00-10:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Jun 8, 09:00 UTC
On Demand Improvement with Downtime Jul 6, 16:00-18:30 UTC
We expect that On Demand Audit will be unavailable for up to two (2) hours while we are improving the product. Customers will not be able to perform searches, receive alerts, or configure On Demand Audit. Customers will not have access to updated data in their Dashboards or Visualizations until On Demand Audit is available.
Posted on Jun 8, 16:00 UTC
On Demand Improvement Jul 8, 08:00-10:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Jun 10, 09:01 UTC
On Demand Improvement Jul 8, 16:00-18:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Jun 10, 16:01 UTC
On Demand Improvement Jul 13, 08:00-10:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Jun 15, 09:01 UTC
On Demand Improvement with Downtime Jul 13, 16:00-18:30 UTC
We expect that On Demand Audit will be unavailable for up to two (2) hours while we are improving the product. Customers will not be able to perform searches, receive alerts, or configure On Demand Audit. Customers will not have access to updated data in their Dashboards or Visualizations until On Demand Audit is available.
Posted on Jun 15, 16:01 UTC
On Demand Improvement Jul 15, 08:00-10:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Jun 17, 09:00 UTC
On Demand Improvement Jul 15, 16:00-18:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Jun 17, 16:00 UTC
Past Incidents
Jun 17, 2021
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Jun 17, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 16:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
May 20, 16:00 UTC
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Jun 17, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 08:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Jun 2, 13:43 UTC
Jun 16, 2021

No incidents reported.

Jun 15, 2021
On Demand Improvement with Downtime
Completed - The scheduled maintenance has been completed.
Jun 15, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 16:00 UTC
Scheduled - We expect that On Demand Audit will be unavailable for up to ninety (90) minutes while we are improving the product. Customers will not be able to perform searches, receive alerts, or configure On Demand Audit. Customers will not have access to updated data in their Dashboards or Visualizations until On Demand Audit is available.
May 18, 16:00 UTC
Cloud Provider Resources Issue - On Demand Recovery Impacted
Resolved - This incident has been resolved.
Jun 15, 13:00 UTC
Monitoring - A fix has been implemented by our cloud provider and we are monitoring the results.
Jun 15, 10:57 UTC
Identified - Our cloud provider has confirmed they are experiencing intermittent issues in the US region that could impact some On Demand Recovery customers when accessing the On Demand Recovery UI and impair the functionality of On Demand Recovery for Teams.
We are monitoring the situation and will update as soon as we know more.
Jun 15, 08:44 UTC
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Jun 15, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 08:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Jun 2, 13:47 UTC
Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Jun 10, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 16:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
May 13, 16:00 UTC
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Jun 10, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 08:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Jun 2, 13:42 UTC
Jun 9, 2021

No incidents reported.

Jun 8, 2021
On Demand Improvement with Downtime
Completed - The scheduled maintenance has been completed.
Jun 8, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 16:01 UTC
Update - We expect On Demand Migration will be unavailable for approximately five minutes while we are improving the product. Users will be unable access the UI to schedule new jobs during this time. Active jobs will not be impacted.

On Demand Audit will be unavailable for up to ninety (90) minutes. Customers will not be able to perform searches, receive alerts, or configure On Demand Audit. Customers will not have access to updated data in their Dashboards or Visualizations until On Demand Audit is available.
Jun 8, 16:00 UTC
Scheduled - We expect On Demand Migration will be unavailable for approximately five minutes while we are improving the product. Users will be unable access the UI to schedule new jobs during this time. Active jobs will not be impacted.

On Demand Audit will be unavailable for up to ninety (90) minutes. Customers will not be able to perform searches, receive alerts, or configure On Demand Audit. Customers will not have access to updated data in their Dashboards or Visualizations until On Demand Audit is available.
May 11, 16:00 UTC
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Jun 8, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 08:02 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Jun 2, 13:47 UTC
Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Jun 3, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 16:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
May 6, 16:00 UTC
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Jun 3, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 08:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Jun 2, 13:41 UTC
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