On Demand Improvement
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 06, 2023 - 15:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Dec 6, 2023 15:00-17:30 UTC
Cloud Provider Issue - On Demand Migration for OneDrive and Migration for SharePoint Affected
Monitoring - Our Cloud Service Provider is still deploying the fix, and we can confirm that the issue has been resolved for some impacted customers. However, they informed us that the rollout is still continuing across tenants globally, so service disruptions in some tenants may still be present until fully completed.

Please contact our technical support team if you are still experiencing issues.

We are working with the cloud service provider to address this issue for you as quickly as possible and continue to update this status as soon as we have further information.
Dec 06, 2023 - 13:46 UTC
Identified - Our cloud service provider identified the issue and started to deploy a fix to resolve the service degradation.

However, they informed us that it could take up to several hours to deploy the fix across all tenants globally.
Our cloud service provider anticipates that the deployment will be completed by Wednesday, December 6, 2023 at 2:00 AM CST.

We will continue to update this status as soon as we have further information from our cloud service provider.
Dec 05, 2023 - 08:50 UTC
Investigating - Our cloud services provider has confirmed that they are experiencing intermittent issues that might impact On Demand Migration customers.
As a result, migration tasks for OneDrive and SharePoint may fail, and customers may be seeing the following error message:
"Aborting migration job due to system maintenance".
Our cloud service provider actively investigates the issue and tracks the incident under the IDs SP695443 for SharePoint and OD695444 for OneDrive.
We continue to monitor the situation and will update this status as soon as we know more.
Dec 04, 2023 - 20:42 UTC
Audit Operational
US Region Operational
Australia Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
Security Guardian Operational
US Region Operational
EU Region Operational
UK Region Operational
CA Region Operational
AU Region Operational
License Management Operational
US Region Operational
Australia Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
Migration for Active Directory Operational
US Region Operational
Australia Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
Migration Desktop Update Agent Operational
US Region Operational
Australia Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
Migration for Email and Public Folders Operational
US Region Operational
Australia Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
Migration Hybrid Content Matrix Operational
US Region Operational
Australia Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
Migration Hybrid Exchange Operational
US Region Operational
Australia Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
Migration for OneDrive Degraded Performance
US Region Degraded Performance
Australia Region Degraded Performance
Canada Region Degraded Performance
EU Region Degraded Performance
UK Region Degraded Performance
Migration for SharePoint Degraded Performance
US Region Degraded Performance
Australia Region Degraded Performance
Canada Region Degraded Performance
EU Region Degraded Performance
UK Region Degraded Performance
Migration for Microsoft Teams and Office 365 Groups Operational
US Region Operational
Australia Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
Recovery Operational
US Region Operational
Australia Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
On Demand Portal Operational
US Region Operational
Australia Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
Backend services Operational
Identity Service ? Operational
Subscription Service ? Operational
Notification Service Operational
US Region Operational
Australia Region Operational
Canada region Operational
EU Region Operational
UK Region Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On Demand Improvement Dec 7, 2023 15:00-17:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Nov 09, 2023 - 15:01 UTC
On Demand Improvement Dec 12, 2023 15:00-17:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Nov 14, 2023 - 15:02 UTC
On Demand Improvement Dec 13, 2023 15:00-17:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Nov 15, 2023 - 15:01 UTC
On Demand Improvement Dec 14, 2023 15:00-17:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Nov 16, 2023 - 15:01 UTC
On Demand Improvement Dec 19, 2023 15:00-17:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Nov 21, 2023 - 15:02 UTC
On Demand Improvement Dec 20, 2023 15:00-17:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Nov 22, 2023 - 15:01 UTC
On Demand Improvement Dec 21, 2023 15:00-17:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Nov 23, 2023 - 15:02 UTC
On Demand Improvement Dec 26, 2023 15:00-17:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Nov 28, 2023 - 15:02 UTC
On Demand Improvement Dec 27, 2023 15:00-17:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Nov 29, 2023 - 15:01 UTC
On Demand Improvement Dec 28, 2023 15:00-17:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Nov 30, 2023 - 15:01 UTC
On Demand Improvement Jan 2, 2024 15:00-17:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Dec 05, 2023 - 15:01 UTC
On Demand Improvement Jan 3, 2024 15:00-17:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Dec 06, 2023 - 15:02 UTC
Past Incidents
Dec 6, 2023

Unresolved incidents: On Demand Improvement, Cloud Provider Issue - On Demand Migration for OneDrive and Migration for SharePoint Affected.

Dec 5, 2023
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Dec 5, 18:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 15:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Nov 7, 15:01 UTC
Dec 4, 2023
Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Nov 30, 18:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 15:01 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Nov 2, 14:00 UTC
Nov 29, 2023
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Nov 29, 19:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 15:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Nov 1, 14:00 UTC
Nov 28, 2023
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Nov 28, 18:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 15:01 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Oct 31, 14:01 UTC
Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Nov 23, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 15:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Oct 26, 14:00 UTC
Nov 22, 2023
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Nov 22, 17:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 15:01 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Oct 25, 14:00 UTC
← Incident History Powered by Atlassian Statuspage