All Systems Operational
Recovery Operational
US region Operational
Canada region Operational
EU region Operational
Migration Operational
US region ? Operational
EU region ? Operational
Audit Operational
US region Operational
Group Management Operational
US region Operational
Backend services Operational
Identity Service ? Operational
Subscription Service ? Operational
On Demand Operational
US region Operational
Canada region Operational
EU region Operational
Notification Service Operational
US region Operational
EU region Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On Demand Improvement Jun 20, 16:00-18:00 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on May 23, 16:01 UTC
On Demand Improvement Jun 25, 16:00-18:00 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on May 28, 16:01 UTC
On Demand Improvement Jun 27, 16:00-18:00 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on May 30, 16:01 UTC
On Demand Improvement Jul 2, 16:00-18:00 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Jun 4, 16:01 UTC
On Demand Improvement Jul 4, 16:00-18:00 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Jun 6, 16:01 UTC
On Demand Improvement Jul 9, 16:00-18:00 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Jun 11, 16:01 UTC
On Demand Improvement Jul 11, 16:00-18:00 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Jun 13, 16:01 UTC
On Demand Improvement Jul 16, 16:00-18:00 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Jun 18, 16:00 UTC
Past Incidents
Jun 20, 2019

No incidents reported today.

Jun 19, 2019
Production Incident - On Demand Trial Subscriptions
Resolved - This incident has been resolved.
Jun 19, 15:08 UTC
Investigating - Some users are not able to create new On Demand trial subscriptions. We will update this status upon resolution.
Jun 17, 15:25 UTC
Production incident - Migration affected
Resolved - This incident has been resolved.
Jun 19, 14:22 UTC
Update - We are continuing to monitor for any further issues.
Jun 17, 09:18 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 17, 09:18 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 17, 07:39 UTC
Investigating - We have detected a potential issue with the Migration and it is operating in an impaired state.
We expect that On Demand Migration will not be available during this
Customers will not be able to start new Migrations, and ongoing Migrations will be paused
An investigation is currently underway and we will report back soon.
Jun 17, 02:58 UTC
Jun 18, 2019
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Jun 18, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 16:00 UTC
Update - We have canceled the Improvement Window scheduled for 18-June-2019, and no longer expect any down time.
Jun 17, 12:00 UTC
Update - We expect that On Demand Migration will not be available during this Improvement Window.

Customers will not be able to start new Migrations, and ongoing Migrations will be paused for the duration of the window.
Jun 12, 16:07 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
May 21, 16:01 UTC
Jun 16, 2019

No incidents reported.

Jun 15, 2019
On Demand Planned Irregular Improvement
Completed - The scheduled maintenance has been completed.
Jun 15, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 00:00 UTC
Update - We expect the Improvement Window to last for a duration of 4 hours.

We expect that the following capabilities will be degraded or unavailable during the Improvement Window:

On Demand Migration for Email migrations may pause or fail during this period. Customers will not be able to schedule new migrations.

Customers will not be able to access the On Demand Migration for Email portal.
Jun 14, 16:30 UTC
Update - We expect the Improvement Window to last for a duration of 4 hours.

We expect that the following capabilities will be degraded or unavailable during the Improvement Window:

On Demand Migration - Email migrations may pause or fail during this period. Customers might not be able to schedule new migrations.
Jun 11, 23:30 UTC
Scheduled - We expect that the following capabilities will be degraded or unavailable during the Improvement Window:

On Demand Migration - Email migrations may pause or fail during this period. Customers might not be able to schedule new migrations.
Jun 10, 08:08 UTC
Jun 14, 2019

No incidents reported.

Jun 13, 2019
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Jun 13, 16:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 16:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
May 16, 16:01 UTC
Jun 12, 2019

No incidents reported.

Jun 11, 2019
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Jun 11, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 16:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
May 14, 16:01 UTC
Jun 10, 2019
Production Incident - On Demand E-mail Migrations Impacted
Resolved - This incident has been resolved.
Jun 10, 10:08 UTC
Monitoring - We have implemented a fix and expect that On Demand Migrations E-Mail will function as intended.

We will continue to monitor the situation, and will close this Incident when we have determined that all issues have been resolved.
Jun 10, 07:56 UTC
Identified - The issue has been identified and a fix is being implemented.
We will update this Incident as new information warrants.
Jun 10, 07:17 UTC
Investigating - On Demand Migrations E-Mail is operating in an impaired state. Users may not be able to start new migrations, and migrations which are in progress may not complete.

An investigation is currently underway and we will report back soon.
Jun 10, 06:59 UTC
Jun 9, 2019

No incidents reported.

Jun 8, 2019

No incidents reported.

Jun 7, 2019

No incidents reported.

Jun 6, 2019
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Jun 6, 16:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 16:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
May 9, 16:01 UTC
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