On Demand Improvement
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 16:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Production Incident - On Demand Migration for OneDrive, SharePoint, Teams and Office 365 Groups Impacted
Update - Microsoft have internally validated and developed a fix which has been confirmed to be a viable solution for remediating impact.
Microsoft have deployed the fix, which is expected to complete and remediate impact on their next scheduled update on Tuesday, December 1, 2020.

Please continue to refer to the Service Health Advisory section of your tenant for the most up to date status from Microsoft under issue SP227183.
Nov 24, 13:52 UTC
Identified - A recent service configuration change by Microsoft is preventing files larger than 2GBs from being successfully copied, moved, or migrated.

Files smaller than 2GB remain unaffected.

For further information please refer to the Service Health Advisories in your tenant admin center.

The issue is currently listed as SP227183
Nov 20, 16:27 UTC
Production Incident - On Demand Migration for Teams Impacted
Investigating - We have detected a potential issue that may impact some On Demand Migration customers when provisioning teams in an Education tenant.

We are investigating this issue together with Microsoft and will report back soon.
Nov 24, 08:58 UTC
COVID-19
Identified - Due to COVID-19 related capacity restraints applied by Microsoft, we are experiencing some resource limitation that could affect our ability to meet our service obligations to you. Microsoft has attributed their restraints to their prioritization of services to first responders, health and emergency management services, critical government infrastructure organizational use, and ensuring remote workers stay up and running with the core functionality of Teams.

Please see Microsoft Azure's post for additional information: https://azure.microsoft.com/en-us/blog/our-commitment-to-customers-and-microsoft-cloud-services-continuity/
May 7, 17:00 UTC
Audit Operational
US Region Operational
EU Region Operational
Canada region Operational
UK region Operational
Australia Region Operational
Group Management Operational
US Region ? Operational
Canada region Operational
EU region Operational
UK region Operational
Australia Region Operational
License Management Operational
US Region Operational
Canada Region Operational
EU Region Operational
Australia Region Operational
UK Region Operational
Migration for Email and Public Folders Operational
US Region ? Operational
Canada Region Operational
EU Region ? Operational
Australia Region ? Operational
UK region Operational
Migration for OneDrive Partial Outage
Australia Region Partial Outage
Canada Region Partial Outage
EU Region Partial Outage
UK Region Partial Outage
US Region Partial Outage
Migration for SharePoint Partial Outage
Australia Region Partial Outage
Canada Region Partial Outage
EU Region Partial Outage
UK Region Partial Outage
US Region Partial Outage
Migration for Microsoft Teams and Office 365 Groups Partial Outage
Australia Region Partial Outage
Canada Region Partial Outage
EU Region Partial Outage
UK Region Partial Outage
US Region Partial Outage
Recovery Operational
US Region Operational
Canada Region Operational
EU Region Operational
UK region Operational
On Demand Portal Operational
US Region Operational
Canada Region Operational
EU Region Operational
Australia Region Operational
UK Region Operational
Backend services Operational
Identity Service ? Operational
Subscription Service ? Operational
Notification Service Operational
US Region Operational
EU Region Operational
Australia Region Operational
Canada region Operational
UK region Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On Demand Improvement Dec 1, 08:00-10:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Nov 3, 09:01 UTC
On Demand Improvement with Downtime Dec 1, 16:00-18:30 UTC
We expect that On Demand Audit will be unavailable for up to ninety (90) minutes while we are improving the product. Customers will not be able to perform searches, receive alerts, or configure On Demand Audit. Customers will not have access to updated data in their Dashboards or Visualizations until On Demand Audit is available.
Posted on Nov 3, 16:01 UTC
On Demand Improvement Dec 3, 08:00-10:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Nov 5, 09:01 UTC
On Demand Improvement Dec 3, 16:00-18:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Nov 5, 16:02 UTC
On Demand Improvement Dec 8, 08:00-10:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Nov 10, 09:01 UTC
On Demand Improvement with Downtime Dec 8, 16:00-18:30 UTC
We expect that On Demand Audit will be unavailable for up to ninety (90) minutes while we are improving the product. Customers will not be able to perform searches, receive alerts, or configure On Demand Audit. Customers will not have access to updated data in their Dashboards or Visualizations until On Demand Audit is available.
Posted on Nov 10, 16:02 UTC
On Demand Improvement Dec 10, 08:00-10:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Nov 12, 09:01 UTC
On Demand Improvement Dec 10, 16:00-18:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Nov 12, 16:01 UTC
On Demand Improvement Dec 15, 08:00-10:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Nov 17, 09:00 UTC
On Demand Improvement with Downtime Dec 15, 16:00-18:30 UTC
We expect that On Demand Audit will be unavailable for up to ninety (90) minutes while we are improving the product. Customers will not be able to perform searches, receive alerts, or configure On Demand Audit. Customers will not have access to updated data in their Dashboards or Visualizations until On Demand Audit is available.
Posted on Nov 17, 16:01 UTC
On Demand Improvement Dec 17, 08:00-10:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Nov 19, 09:00 UTC
On Demand Improvement Dec 17, 16:00-18:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Nov 19, 16:00 UTC
On Demand Improvement Dec 22, 08:00-10:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Nov 24, 09:00 UTC
On Demand Improvement with Downtime Dec 22, 16:00-18:30 UTC
We expect that On Demand Audit will be unavailable for up to ninety (90) minutes while we are improving the product. Customers will not be able to perform searches, receive alerts, or configure On Demand Audit. Customers will not have access to updated data in their Dashboards or Visualizations until On Demand Audit is available.
Posted on Nov 24, 16:01 UTC
On Demand Improvement Dec 24, 08:00-10:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Nov 26, 09:00 UTC
On Demand Improvement Dec 24, 16:00-18:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Nov 26, 16:00 UTC
Past Incidents
Nov 26, 2020
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Nov 26, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 08:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Oct 29, 09:02 UTC
Nov 25, 2020
On Demand Improvement with Downtime
Completed - The scheduled maintenance has been completed.
Nov 25, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 16:00 UTC
Scheduled - We expect that On Demand Audit will be unavailable for up to ninety (90) minutes while we are improving the product. Customers will not be able to perform searches, receive alerts, or configure On Demand Audit. Customers will not have access to updated data in their Dashboards or Visualizations until On Demand Audit is available.

On Demand Recovery and Migration products may also experience intermittent downtime for the duration of this maintenance window.
Oct 27, 16:00 UTC
Nov 24, 2020
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Nov 24, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 08:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Oct 27, 09:02 UTC
Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020
On Demand Improvement – Unplanned
Completed - The scheduled maintenance has been completed.
Nov 21, 04:00 UTC
Update - The improvement has completed successfully.
Nov 21, 03:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 02:00 UTC
Scheduled - We are scheduling an unplanned improvement window to mitigate a potential issue.

We expect that On Demand Migration for Teams will be available for use while we are improving the product.
Nov 20, 18:43 UTC
Nov 20, 2020
Nov 19, 2020
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Nov 19, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 16:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Oct 22, 16:01 UTC
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Nov 19, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 08:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Oct 23, 15:20 UTC
Nov 18, 2020

No incidents reported.

Nov 17, 2020
On Demand Improvement with Downtime
Completed - The scheduled maintenance has been completed.
Nov 17, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 16:00 UTC
Scheduled - We expect that On Demand Audit will be unavailable for up to ninety (90) minutes while we are improving the product. Customers will not be able to perform searches, receive alerts, or configure On Demand Audit. Customers will not have access to updated data in their Dashboards or Visualizations until On Demand Audit is available.
Oct 20, 16:01 UTC
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Nov 17, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 08:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Oct 23, 14:22 UTC
Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.

Nov 12, 2020
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Nov 12, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 16:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Oct 15, 16:01 UTC
On Demand Improvement
Completed - The scheduled maintenance has been completed.
Nov 12, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 08:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Oct 23, 15:20 UTC
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