Identified - We are experiencing an API issue with Microsoft Graph regarding Teams chat export.

The On Demand Migration Teams chat discovery functionality is impacted.

We are actively working with Microsoft to resolve the issue, and will update this incident's status accordingly
Jul 28, 18:35 UTC
Identified - Due to COVID-19 related capacity restraints applied by Microsoft, we are experiencing some resource limitation that could affect our ability to meet our service obligations to you. Microsoft has attributed their restraints to their prioritization of services to first responders, health and emergency management services, critical government infrastructure organizational use, and ensuring remote workers stay up and running with the core functionality of Teams.

Please see Microsoft Azure's post for additional information: https://azure.microsoft.com/en-us/blog/our-commitment-to-customers-and-microsoft-cloud-services-continuity/
May 7, 17:00 UTC
Audit Operational
US Region Operational
Australia Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
Group Management Operational
US Region ? Operational
Australia Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
License Management Operational
US Region Operational
Australia Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
Migration for Active Directory Operational
US Region Operational
Australia Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
Migration for Email and Public Folders Operational
US Region ? Operational
Australia Region ? Operational
Canada Region Operational
EU Region ? Operational
UK Region Operational
Migration for OneDrive Operational
US Region Operational
Australia Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
Migration for SharePoint Operational
US Region Operational
Australia Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
Migration for Microsoft Teams and Office 365 Groups Partial Outage
US Region Partial Outage
Australia Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
Recovery Operational
US Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
Recovery for Microsoft Teams Operational
US Region Operational
Canada Region Operational
EU Region Operational
UK Region Operational
On Demand Portal Operational
US Region Operational
Canada Region Operational
EU Region Operational
Australia Region Operational
UK Region Operational
Backend services Operational
Identity Service ? Operational
Subscription Service ? Operational
Notification Service Operational
US Region Operational
Australia Region Operational
Canada region Operational
EU Region Operational
UK Region Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On Demand Improvement Aug 3, 08:00-10:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Jul 6, 09:00 UTC
We expect that On Demand Audit will be unavailable for up to two (2) hours while we are improving the product. Customers will not be able to perform searches, receive alerts, or configure On Demand Audit. Customers will not have access to updated data in their Dashboards or Visualizations until On Demand Audit is available.
Posted on Jul 6, 16:00 UTC
On Demand Improvement Aug 5, 08:00-10:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Jul 8, 09:00 UTC
On Demand Improvement Aug 5, 16:00-18:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Jul 8, 16:00 UTC
On Demand Improvement Aug 10, 08:00-10:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Jul 13, 09:01 UTC
We expect that On Demand Audit will be unavailable for up to two (2) hours while we are improving the product. Customers will not be able to perform searches, receive alerts, or configure On Demand Audit. Customers will not have access to updated data in their Dashboards or Visualizations until On Demand Audit is available.
Posted on Jul 13, 16:00 UTC
On Demand Improvement Aug 12, 08:00-10:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Jul 15, 09:00 UTC
On Demand Improvement Aug 12, 16:00-18:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Jul 15, 16:00 UTC
On Demand Improvement Aug 17, 08:00-10:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Jul 20, 09:00 UTC
We expect that On Demand Audit will be unavailable for up to two (2) hours while we are improving the product. Customers will not be able to perform searches, receive alerts, or configure On Demand Audit. Customers will not have access to updated data in their Dashboards or Visualizations until On Demand Audit is available.
Posted on Jul 20, 16:00 UTC
On Demand Improvement Aug 19, 08:00-10:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Jul 22, 09:00 UTC
On Demand Improvement Aug 19, 16:00-18:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Jul 22, 16:00 UTC
On Demand Improvement Aug 24, 08:00-10:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Jul 27, 09:00 UTC
We expect that On Demand Audit will be unavailable for up to two (2) hours while we are improving the product. Customers will not be able to perform searches, receive alerts, or configure On Demand Audit. Customers will not have access to updated data in their Dashboards or Visualizations until On Demand Audit is available.
Posted on Jul 27, 16:00 UTC
On Demand Improvement Aug 26, 08:00-10:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Jul 29, 09:00 UTC
On Demand Improvement Aug 26, 16:00-18:30 UTC
We expect that On Demand will be available for use while we are improving the product.
Posted on Jul 29, 16:00 UTC
Past Incidents
Aug 2, 2021

No incidents reported today.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021
Completed - The scheduled maintenance has been completed.
Jul 29, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 16:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Jul 1, 16:00 UTC
Completed - The scheduled maintenance has been completed.
Jul 29, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 08:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Jul 1, 09:00 UTC
Jul 28, 2021

Unresolved incident: Production Incident - On Demand Migrations for Teams Impacted.

Jul 27, 2021
Completed - The scheduled maintenance has been completed.
Jul 27, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 16:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 20, 17:14 UTC
Scheduled - We expect that On Demand Migration will be unavailable for up to ten (10) minutes and On Demand Audit will be unavailable for up to ninety (90) minutes while we are improving the product.

On Demand Migration Customers will not have access to their Dashboards or Visualizations and schedule new jobs during this time. Active jobs may fail and need to be restarted or re-scheduled until On Demand Migration is available.

On Demand Audit Customers will not be able to perform searches, receive alerts, or configure On Demand Audit. Customers will not have access to updated data in their Dashboards or Visualizations until On Demand Audit is available.
Jun 29, 16:00 UTC
Completed - The scheduled maintenance has been completed.
Jul 27, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 08:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Jun 29, 09:00 UTC
Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021
Completed - The scheduled maintenance has been completed.
Jul 22, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 16:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Jun 24, 16:00 UTC
Completed - The scheduled maintenance has been completed.
Jul 22, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 08:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Jun 24, 09:00 UTC
Jul 21, 2021

No incidents reported.

Jul 20, 2021
Completed - The scheduled maintenance has been completed.
Jul 20, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 16:02 UTC
Update - We expect that On Demand Audit and Recovery will be unavailable for up to two (2) hours while we are improving the product.

On Demand Audit customers will not be able to perform searches, receive alerts, or update configurations.
Customers will not have access to updated data in their Dashboards or Visualizations until On Demand Audit is available.

On Demand Recovery customers may experience backup failures.
Therefore, scheduled 10AM EST backups will be skipped proactively.
Following the maintenance, Recovery backup jobs will run as normal.
Jul 13, 15:44 UTC
Scheduled - We expect that On Demand Audit and Recovery will be unavailable for up to two (2) hours while we are improving the product.

On Demand Audit customers will not be able to perform searches, receive alerts, or update configurations.
Customers will not have access to updated data in their Dashboards or Visualizations until On Demand Audit is available.

On Demand Recovery customers may experience backup failures.
Therefore, scheduled 10AM EST backups will be skipped proactively.
Following the maintenance, Recovery backup jobs will run as normal.
Jun 22, 16:00 UTC
Completed - The scheduled maintenance has been completed.
Jul 20, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 08:00 UTC
Scheduled - We expect that On Demand will be available for use while we are improving the product.
Jun 22, 09:01 UTC
Jul 19, 2021

No incidents reported.