Resolved
Our cloud service provider has resolved the issue.
Following the recent outage, we’d like to provide a summary of how On Demand Migration services were affected:
1.) On Demand Migration Accounts, Email, OneDrive, SharePoint, Teams, and Power BI
Some migration jobs may have failed or encountered unexpected errors during the outage. We recommend reviewing your migration job history and restarting any affected tasks as needed.
2.) On Demand Migration Active Directory
All running and scheduled workflows continued to operate normally and were not impacted by the outage.
3.) On Demand Migration Domain Rewrite
The Domain Rewrite service remained fully operational throughout the outage, and all email processing completed successfully.
We appreciate your patience and encourage you to reach out to our support team if you need assistance reviewing or restarting any jobs.
Posted Oct 30, 2025 - 00:56 UTC
Identified
Our cloud services provider is currently experiencing an outage that may impact On Demand Migration operations. As a precaution, we recommend that customers wait before running new migration tasks until the issue is fully resolved and services have been restored.
You can follow real-time updates on our cloud service provider’s status page:
https://azure.status.microsoft/en-us/status
We are currently analyzing the impact of migration tasks that occurred during the outage and will post an update as soon as possible.
We apologize for any inconvenience this is causing, and will update this status as soon as we have more information.
Posted Oct 29, 2025 - 21:20 UTC
This incident affected: Migration for Email and Public Folders (US Region, Australia Region, Canada Region, EU Region, UK Region), Migration for Microsoft Teams and Office 365 Groups (US Region, Australia Region, Canada Region, EU Region, UK Region), Migration for SharePoint (US Region, Australia Region, Canada Region, EU Region, UK Region), Migration for OneDrive (US Region, Australia Region, Canada Region, EU Region, UK Region), Migration for Active Directory (US Region, Australia Region, Canada Region, EU Region, UK Region), Migration Desktop Update Agent (US Region, Australia Region, Canada Region, EU Region, UK Region), Migration Hybrid Exchange (US Region, Australia Region, Canada Region, EU Region, UK Region), and Migration for PowerBI (US Region, Australia Region, Canada Region, EU Region, UK Region).