Quest On Demand Scheduled Maintenance Planned on May 1st 2025

Scheduled Maintenance Report for Quest On Demand

Completed

The scheduled maintenance has been completed.
Posted May 01, 2025 - 18:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 01, 2025 - 14:00 UTC

Update

OVERVIEW
Quest On Demand Migration and On Demand Recovery will be undergoing a software update on the following date:

On Demand Migration and On Demand Recovery organizations hosted in Canada region between 2pm and 4:30pm UTC on Thursday, May 1, 2025

HOW DOES THIS AFFECT ME?
During this scheduled maintenance, customers of On Demand Migration will not be able to access their migration projects for approximately 15 minutes during the 2 hours maintenance window. Unfortunately, we cannot provide customers with an exact time window when organizations will be unavailable during the maintenance. All running migration jobs will be paused by the backend during the 15 minute maintenance and resume automatically after completing the software update.

During this scheduled maintenance, customers of On Demand Recovery will not be able to access the portal to view backup status and statistics, perform restore operations or view differences for approximately 15 minutes during the 2 hours maintenance window. Unfortunately, we cannot provide customers with an exact time window when organizations will be unavailable during the maintenance. All configured backup jobs will continue per normal during maintenance.

ACTION REQUIRED
There is no action required for On Demand customers, and we apologize for the inconvenience this update may cause.
Posted Apr 23, 2025 - 19:25 UTC

Update

We will be undergoing scheduled maintenance during this time.
Posted Apr 23, 2025 - 19:25 UTC

Update

OVERVIEW
Quest On Demand Migration and On Demand Recovery will be undergoing a software update on the following date:

On Demand Migration and On Demand Recovery organizations hosted in Canada region between 2pm and 4:30pm UTC on Thursday, May 1, 2025

HOW DOES THIS AFFECT ME?
During this scheduled maintenance, customers of On Demand Migration will not be able to access their migration projects for approximately 15 minutes during the 2 hours maintenance window. Unfortunately, we cannot provide customers with an exact time window when organizations will be unavailable during the maintenance. All running migration jobs will be paused by the backend during the 15 minute maintenance and resume automatically after completing the software update.

During this scheduled maintenance, customers of On Demand Recovery will not be able to access the portal to view backup status and statistics, perform restore operations or view differences for approximately 15 minutes during the 2 hours maintenance window. Unfortunately, we cannot provide customers with an exact time window when organizations will be unavailable during the maintenance. All configured backup jobs will continue per normal during maintenance.

ACTION REQUIRED
There is no action required for On Demand customers, and we apologize for the inconvenience this update may cause.
Posted Apr 23, 2025 - 19:21 UTC

Scheduled

We expect that On Demand will be available for use while we are improving the product.
Posted Apr 03, 2025 - 14:01 UTC