On Demand Recovery: Issue with backups that include multi-factor authentication

Incident Report for Quest On Demand

Resolved

Issue impacting backups for some On Demand Recovery customers has been remediated.

Posted Jul 17, 2024 - 18:22 UTC

Investigating

We are aware of an issue that may impact backups for some On Demand Recovery customers.
We are collaborating with our Cloud Service Provider to fix the issue and will report back soon.

Posted Jul 15, 2024 - 15:38 UTC

This incident affected: Recovery (US Region, Australia Region, Canada Region, EU Region, UK Region).