Partial Outage - On Demand Migration

Incident Report for Quest On Demand

Resolved

We have resolved the issue, and we will continue to monitor the situation. Following the recent outage, we’d like to provide a summary of how On Demand Migration services were affected:

The performance of some migration jobs may have been degraded during the outage, but they will now resume normal operation. However, some migration jobs may have failed during the outage or encountered unexpected errors. We recommend reviewing your migration job history and restarting any affected tasks as needed.

We apologies for any inconvenience this may have caused.
Posted Apr 15, 2026 - 14:30 UTC

Investigating

We are aware of an issue impacting customer access to migration projects in On Demand Migration within the European region.
Our team is actively investigating the issue, and we will provide updates on the status as soon as we have more information.
Posted Apr 15, 2026 - 12:27 UTC
This incident affected: Migration for Email and Public Folders (EU Region), Migration for Microsoft Teams and Office 365 Groups (EU Region), Migration for SharePoint (EU Region), Migration for OneDrive (EU Region), Migration Desktop Update Agent (EU Region), Migration Hybrid Exchange (EU Region), and Migration for PowerBI (EU Region).