SSL Cert Update

Incident Report for Quest On Demand

Resolved

This incident has been resolved.

Posted Sep 06, 2019 - 11:47 UTC

Update

We are continuing to monitor for any further issues.

Posted Sep 06, 2019 - 11:47 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 06, 2019 - 03:42 UTC

Identified

We are in the process of updating the SSL certificate for our portals, customers may experience issues accessing the portal, we don't expect scheduled jobs to be impacted

Posted Sep 05, 2019 - 23:36 UTC

This incident affected: Migration for Email and Public Folders (US Region, EU Region) and Backend services (Identity Service).