Cloud Service Provider Outage

Incident Report for Quest On Demand

Resolved

Our cloud service provider has resolved the issue.
Posted Oct 30, 2025 - 01:07 UTC

Monitoring

Quest has implemented a temporary workaround that has successfully restored access to the On Demand portal. This resolves the immediate outage affecting portal availability.
Posted Oct 29, 2025 - 21:25 UTC

Update

Our cloud services provider is currently experiencing an outage that prevents customers from accessing their On Demand organizations.
You can follow real-time updates on our cloud service provider’s status page, here:
https://azure.status.microsoft/en-us/status

We’re actively monitoring the situation and will update this message as soon as more information becomes available.
Posted Oct 29, 2025 - 17:11 UTC

Investigating

Our cloud services provider is currently experiencing an outage that prevents customers from accessing their On Demand organizations.

We will continue to monitor the situation and update this status as soon as we have more information.
Posted Oct 29, 2025 - 16:24 UTC
This incident affected: On Demand Portal (US Region, Australia Region, Canada Region, EU Region, UK Region).